AI Voice

From selling PBXs to delivering voice intelligence

AI Voice is built around Yeastar-based communications: AI-assisted attendants, transcription, conversation summaries, and intelligent call workflows. The goal is a measurable improvement in service, coaching, and follow-up — not a wholesale replacement of the people answering the phone.

The questions this opportunity answers

What can I add to what I already sell?

AI services layer onto the Yeastar systems you already deploy — they're not a separate product line to learn from scratch.

What problems can an AI attendant solve?

Faster call handling, fewer missed calls, and consistent routing — the kind of problem a customer already feels and will pay to fix.

How do transcription and summaries help?

Better coaching, compliance records, and faster follow-up, without someone manually taking notes on every call.

How does ABP reduce first-project risk?

Demonstration support, deployment help, and a joint call with ABP when you need it for the first customer.

Built on a real partnership

Yeastar is ABP's primary PBX and UC partner

Every AI-assisted attendant, transcription, and voice workflow on this page runs on Yeastar’s cloud, on-prem, and hybrid PBX platforms — the same systems ABP’s communications partners already sell, deploy, and support today. AI Voice isn’t a separate technology to learn; it’s the next layer on the existing PBX technology and the customer partnership that’s already there.

The key is to make your customers aware by offering simple first steps — an after-hours auto attendant, an agent that takes reservations for a restaurant or hotel, or transcribing sales calls into your CRM. Small, incremental steps that tie you to your customer and tighten the relationship.

Best of all, these new tools are remotely manageable, so we can help and teach you through the first few. It’s all about giving your customers a path to the future — and showing them you’ll be there.

Visit the Yeastar hub →

Yeastar unified communications software shown across desktop, mobile, and IP phones

Plug and Talk

Beyond phones: Fanvil's full audio lineup

Paging and door stations are a typical expansion of most PBX systems — and the latest trend is AI Voice. AI Voice doesn’t stop at the handset: ceiling speakers and outdoor horn/cone speakers can all be integrated into AI solutions. Every Fanvil audio device runs on the same underlying firmware family and is two-way audio capable — built for exactly the kind of two-way audio interaction an AI agent needs. IPTECHVIEW makes rollout and integration a breeze; just as important is the remote configuration and remote management through IPTECHVIEW and ABP’s other AI plug-ins. A ceiling speaker mounted above the drop ceiling can page a room quietly; the same firmware in an outdoor horn or cone speaker can play gentle ambient music in the evening one moment and a sharp, attention-getting alert tone the next. The same AI agent that answers a call can guide, coach, warn, or tell someone to enter or leave. It all runs on the same platform, with PoE devices you can easily install on the wall or ceiling.

Learn more →

Fanvil AI audio speakers: A201, PA2S, A233, A513W — Fanvil Speakers with ABP AI Plugins, Preconfigured and Remotely Manageable

Door Stations — a visible yet often missed Business Opportunity

Explore Fanvil →

Fanvil i6X series intercoms and video door stations, i62 through i68 — Fanvil's i6X video door station series — i62 through i68

Fanvil SIP video door stations can be ordered IPTECHVIEW Ready™ — preconfigured to your IPTECHVIEW RMM account before they ship, so every video intercom is remotely manageable the moment it is plugged in. No site visit to commission it, no laptop at the gate. Where a portfolio runs to dozens of doors, layer Fanvil FDMS underneath for fleet-wide firmware updates and bulk configuration. For multi-site rental property, apartment and student-housing operators — and the property management companies that carry their IT assets — that combination turns door entry and access control into a managed service you can bill for, rather than a truck roll you absorb.

Human-supervised, not automated away

People stay accountable — AI helps improve processes based on what it can see and hear

AI Voice and Video are primarily tools to help alert, notify, communicate, and coach your team. Everything starts with better awareness. That becomes the baseline for coaching. It’s about safety and getting consistency in your processes, not headcount reduction. A transcription and summary layer helps a supervisor coach a team; an intelligent IVR routes a call faster; none of that requires promising a customer “full automation.”

For a more comprehensive solution, discuss Video AI options with your customers, or invite us in to help you present these new solutions jointly, alongside your sales team.

New

The Voice AI Partner Program

ABP partners get priority consideration for the new Voice AI Partner Program — built for communications partners ready to move first on AI-assisted attendants and call intelligence, rather than a general open enrollment. Ask ABP if it’s a fit for where you’re headed.

Partners who build this expertise now are the ones customers will call first once AI-assisted communications become standard, not an afterthought.

Ask about the Voice AI Partner Program →

Bring ABP into your next Yeastar conversation

Whether it's a first demo or a specific customer opportunity, ABP can join the call.

Bring ABP into a joint call Visit the Yeastar hub