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PBX Extension/Expansion

ABP Technology’s business partners can extend the functionality described in the previous section for the SOHO solution (such as IP phones, softphones, and the ability to work behind a firewall) to a small and medium enterprise (SME) environment by adding additional modular components.



The first diagram shows the main location of a company. There is a PBX that is connected to a voice over IP media gateway. The gateway works in conjunction with the SIP Proxy Server to convert traditional voice traffic to packets that can be transported over a data network. The second diagram illustrates a scenario in which IP telephony has been added to an existing PBX for a SME.

Scaling up to the SME solution from the SOHO solution will require a firewall that supports a larger user base. ABP Technology offers its partners a variety of firewalls from Ingate to meet the needs of customers in this market segment. Location A (40 users) has an Ingate 1200, whereas Location B (400 users) has an Ingate 1800. Ingate firewalls include everything necessary for SIP traversal including a SIP registrar and a SIP proxy to ensure dial tone if connectivity to the main call manager were lost. They also support stateful inspection, packet filtering, IPSec, and Transport Layer Security for encrypted SIP sessions. Everything is configurable through a web interface.

Optional trunking media gateways can be added to enable an organization to add analog or digital trunks from the local service provider. Also, analog FXS media gateways can be added for analog phone support. This can be useful if your existing PBX has run out of capacity and you do not need the advanced functionality provided by IP phones. If your customer has many remote locations of varying sizes, there are a variety of gateways from which to choose (2,4,8,or 24 ports) to help partners cost effectively deliver a solution tailored to the customer’s needs. ABP Technology offers robust, feature rich FXS and FXO gateways from AudioCodes that support voice compression, fax over IP, and a variety of open standards signaling protocols. Depending on the customer that a reseller has, a hybrid implementation of IP phones and analog phones might make sense.


This diagram shows a trunk replacement scenario where a low number of analog lines from small PBX systems at remote sites are connected to media gateways to support voice over IP. The key system in Location A has 6 analog lines from the local phone company to support 20 users. If a large portion of calls are made by to and from employees within the same company but in different sites (conference calls, etc.), then 3 of the 6 lines could be routed to a media gateway instead of terminating at the local phone company. All of the intra-company traffic would automatically be routed over the data network.

One key benefit for the customer is that now only 3 analog trunks are needed from the local phone company instead of 6, which results in a lower monthly recurring cost for the customer. Another benefit is that more calls are now able to pass between Location A and Location B since the media gateways support compression and there is better utilization of bandwidth. Also, by using the existing network that currently supports email exchange and other data applications, users are able to dial long distance calls without incurring long distance charges.

This concept can be extended to international branch offices as well. The components required for this scenario include media gateways for the conversion of traditional voice into data (such as the AudioCodes Mediant 2000), an open standards SIP Proxy / Registrar, and spare trunking ports on the existing key systems for connectivity to the media gateways.

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