Allworx 24x ™

Allworx 24x™ Key Advantages for small business

Designed for companies up to 200 users, the Allworx 24x system is a state-of-the art communications system. The system integrates a feature-rich phone system and robust data network system with advanced features that substantially improve your company's productivity while saving you on-going costs. The integrated T1/PRI capability provides even more cost savings and reliability than any other offer in the industry.

The Allworx 24x™ is already priced for small businesses. Without a need for gateways, expansion cards or other third party products, we can truly state that we are the lowest installed cost in the industry.

The Allworx 24x™ has all the business tools you need wrapped into one unbeatable solution. The main components are:

Phone System: A fully featured PBX & Key phone system with VoIP capability already built in. You can make calls with new VoIP technology or use standard phone lines. The Allworx 24x™ connects up to 200 users using VoIP or analog phones - in any combination. You can mix and match Key or PBX system features by site, group or individual user. The system supports remote users and you can connect up to 100 Allworx 24x™ systems together to create one phone system across different sites. The Allworx 24x™ has built in 8-seat conference bridges, and allows access for remote users.

Network Server: This power-packed server offers the ultimate in protection - from a top-of-the-line Internet firewall to OfficeSafe, our automatic backup system. It's flexible, scalable, and offers LAN and WAN access. It easily integrates into your existing network - or it can be your complete network server. You can even create a Virtual Private Network (VPN) that provides secure Internet access for remote employees or directly connects two office locations.

Message Center: With integrated messaging and group productivity tools, your team will be in synch like never before. Employee software lets you check email and voicemail at the same time - over the phone or via PC. You can also schedule meetings in a flash with group calendars. And everyone stays connected with functions like Presence Management and call routing. Our easy-to-use Administrator Software lets system admins manage the program right from the desktop.

This extremely versatile and affordable system – in a compact design - links voice and data transmissions, digital and analog calling, Internet and Intranet, and is compatible with many of the VoIP service providers.

Features
Downloads

Feature List

Phone System

200 user extensions (e.g. individuals) with voicemail and 100 system extensions

Three standard ports supporting CO (Central Office) line

Primary Rate ISDN (PRI) line supported on T1 interface for 23 digital “B” channels via T1-A interface.

Five standard, dedicated internal analog stations. RJ-11 FXS ports for analog phones or fax

VoIP capable (Voice Over Internet Protocol). Supports SIP 2.0 (Session Initiation Protocol)
for VoIP

Allworx supports both analog and VoIP phones — any combination up to 100 users. System supports up to five analog handsets on unit. Expansion unit
required for additional analog handsets

Fax machine support — does not require a new CO line; system automatically utilizes the trunk for outgoing calls when not in use

Power Fail Phone Port for a dedicated analog phone ensures connectivity during power failure

Industrial strength surge protection built into all analog ports

TAPI compliant — automatic dial/caller ID pop-ups.5

Connect the Allworx 24x to an ITSP and drastically reduce phone charges. Supports both ITSP and traditional phone lines (Central Office lines) simultaneously. Allworx 24x is compatible with various ITSPs

Apply different dialing rules to different telephone services (i.e. ITSP vs. local telephone company)

SIP Appearance functionality with incoming and outgoing VoIP calls

Each Allworx 24x can connect to other Allworx units — supports up to 100 sites.
Calls between offices are free over the Internet — no ITSP required. Calls can be seamlessly transferred between sites. VPN software not required

16-port voicemail system; date and time stamping.

1000 hours of voicemail — virtually unlimited voice mail capacity

Listen to and manage voicemail in your email InBox or over the phone. Reply to voicemail with email; include voicemail in outgoing email message as an attachment. Messages can be listened to, saved, deleted or forwarded to another extension. Voicemails can be sent to any POP3 email too.

Voicemails are automatically purged from phone when managed from email InBox. Direct access to voicemail from on and off site

Message Waiting and New Call indicators supported through Allworx phones and client
software

Each phone user gets seven unique phone Presences (In Office, At A Meeting, On Vacation, On Business Trip, At Home, Away, Busy). Current presence is displayed on Allworx phones and built-in Allworx Intranet site for other users to see

User can “toggle” between presence settings via Allworx phone display, voicemail, Allworx Intranet site or Allworx Group calendaring software. Each presence setting has its own call routing structure that can be changed at any time. Call routing structure can be changed by the Allworx System Administrator or user via the Group Calendaring software

Remote IP phone users connect to Allworx 24x via Internet.

Non-Allworx phones will work and have similar functionality, depending type of phone used

Nine unique auto attendants. Time-dependent Auto Attendant routing options
for open and after business hours. Auto attendant can be fully customized.

Compatible with Music On Hold and Overhead Paging systems

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Device Administration Features

All administrative functions (system, setup, diagnostics) are accessible via browser-based interface

Setup and management of entire system done via single interface: phones, networks, servers, users, maintenance and reports

Central management of company/employee settings

Spam blocker setup by Admin to select from free or pay-per-use spam block list services

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Network Server

Dedicated interface for RFC-1662 PPP Internet connectivity on T1-B.

Public WAN interface and fully secured LAN subnet

Email server — POP3 and SMTP email standards

Web server — Intranet and Internet with HTTP and FTP functionality

Built-in company Internet and Intranet site

Static IP, DHCP client, or PPPoE support on WAN. DHCP (Dynamic Host Configuration Protocol) server to LAN.

Fully integrated DNS (Domain Name Server)

TCP/IP routing support between LAN/WAN

PPPoE (Point-to-Point Protocol over Ethernet) capability

Supports classful and classless routing

SPI (Stateful Packet Inspection) firewall security

NAT (Network Address Translation) mode

Ethernet-based WAN access direct from DSL or cable modem.

DMZ (Demilitarized Zone) mode to protect WAN interface

Network port forwarding capability

VPN (Virtual Private Network)1 — PPTP (Point-to-Point Tunneling Protocol) security

SIP Proxy registration services provided through Allworx

Fully functional SPI firewall/router between LAN and WAN

Standard data router capability

System administration software allows you to set routing tables

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Device Administration Features

All administrative functions (system, setup, diagnostics) are accessible via browser-based interface

Setup and management of entire system done via single interface: phones, networks, servers, users, maintenance and reports

Central management of company/employee settings

Spam blocker setup by Admin to select from free or pay-per-use spam block list services

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Options

Allworx Call Assistant™

Allworx Call Queuing™

Allworx Group Calendaring

Allworx Internet Call Access.

CO Line Expansion Units.

Music On Hold

Power Over Ethernet

Uninterruptible Power Source (UPS)

Virtual Private Network (VPN)

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Security

Outbound call control with PIN codes and system-wide blocking

Password protection at both user and administration levels

Call detail reporting of all phone system activity with easy export to MS Excel or any standard spreadsheet program for further analysis

System backup and restore — automatically saves configuration attributes and voicemail messages

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Industry compatibility

Fully supports selected VoIP phones, including Cisco (7960, 7940, 7912 and 7905), Grand Stream (SIP-based), snom, Linksys and others

Compatible with WiFi VoIP phones including Hitachi (5000), UTStarComm (F1000) and others

Compatible with softphones, including Instant Expressa, EyeP Media and xTen.3

Supports G711 and G729 endpoint connections

Compatible with ITSPs (Internet Telephony Service Providers)

Compatible with any POP3 email client.

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High end calling features

Four (4) built-in eight seat conference bridges

Each Allworx phone on the network can support its own three-way conference call

Each IP phone on the network can support its own 3-way conference call

Programmable dialing plans route your calls through lowest-cost telephone providers

Broadcast message capability — internal or external distribution lists

Call Viewer — Client software to view the handsets, CO lines, parked calls and call queues

Powerful call control functions, including:
– Audited outside line access
– Call blocking
– Call forward and transfer
– Call hold
– Call monitors
– Call park and retrieve
– Call pickup
– Call Queueing
– Call routing
– Call waiting
– Caller ID
– Dial by name or extension; dial from directory
– Distinctive ring
– Do not disturb
– External call diversion
– Flexible numbering plan
– Hunt groups
– Internal extension distinctive ring
– Multiple line access
– Operator manager
– Overhead paging
– Parking orbits
– Prepending digits
– Private lines
– Redial
– Speed dialing
– TAPI support — automatic dialing and caller ID pop-ups

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Downloads

Allworx 24x Overview 524KB

Allworx 24x Product Specifications 2.78 MB

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