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Beyond the Desk: How MSPs Can Win With New Hybrid Desktop Wireless Key Systems

Snom Key System

Not every employee works behind a desk. Retail stores, restaurants, warehouses, schools, healthcare facilities, hotels, and industrial sites all need employees to stay connected while they move.

A reliable long-distance wireless solution that is fully integrated with desk phones gives MSPs a flexible way to solve those communication challenges. Customers can make and receive calls, share calls, page coworkers, and use intercom features without being tied to a desk.

The answer to this comes from the innovative technological rebirth of the key system, as it was loved and used for many years but got replaced by standard SIP PBXs. These never were a 100% fit, but the cost reduction shoehorned them in. 

Now you can offer customers a solution that offers all the conveniences and flexibility of the “Keystem” of the 90s and 00s with all the cost advantages and the new freedom of a mixed wired and cordless solution, including line pickup on wireless handsets.

A Solution for Every Environment

The innovation in this case comes from Snom Technology, which offers a new IP key system solution with its new M250 to M900 lines. The M253 and M256 provide wireless communication for smaller businesses and practices. The M500 Series delivers a scalable, highly expandable solution for mid-sized organizations, while M400 and M900 multi-cell systems can provide coverage for larger facilities and campuses. Rugged handset options for demanding environments like manufacturing, logistics, and warehouses are also available.

We are entering a world with more automation and Voice AI. Customers are starting to understand that their PBX is the voice connection to this new technology. This does provide advance phone partners and MSPs that embrace AI integrations a whole new business opportunity that changes the tune from cost reduction to productivity increases, QC, governance and SOP enforcement. Wireless phones become remote data entry with voice and keys.

Why Add Snom to Your MSP Portfolio?

It is important here to remember and see that users are most likely bridging the gap with cell phones. These are not really the solution. Inbound calls are often hard to route, and using personal devices at work has its downsides, from distraction to privacy issues or phones damaged during work use. Dedicated cordless workphones resolve these problems and offer many new integration options.

With this new line, you have a new way to solve customer problems—and another opportunity to grow your business. When customers need wireless communication across a building, warehouse, campus, or property, you can offer a solution specifically designed for mobility.

ABP helps you sell and support it. MSPs receive access to technical expertise, product support, training, and margin support, giving you the resources to confidently recommend, deploy, and support Snom solutions.

Whether your customer needs to connect a restaurant manager, warehouse supervisor, hotel staff, school administrator, or manufacturing team, Snom provides a scalable DECT solution built around how people actually work.