INDEX   TOC
Introduction
Product Overview
Settings and Administration
ADSL
SIP Support
Security
  Broadband Security
  Firewall Overview
  The Firewall in
  VPN Pass Through
  Security Log
  Smart Card Reader
Firewall Administration
Troubleshooting

Overview

If you experience problems accessing the Internet or computers on your local network, follow the troubleshooting procedure below to locate the problem.

1. Run the diagnostic test. The first thing you should do if you run into a problem is to run the diagnostic test to locate the problem. Click here
for instructions.
2. Connect to the . Try to connect to the . Enter the IP address in your browser (default IP address: 192.168.0.1). Click here if you are not able to connect to the .
3. Connect to Internet. Try to connect to the Internet by surfing to a well-known web site such as www.intertex.se. Click here
if you are not able to connect to Internet.
4. Check client configuration. Make sure all deviuces connected to the Internet Gate are properly configured. Click here for more information.

Other Common Problems:

Applications Do Not Run Properly
Audible Noise in Telephone