INDEX   TOC
Introduction
Product Overview
Settings and Administration
  Installation
  Configuration
  LAN Overview
  Administrate Users
  Upgrade Firmware
ADSL
SIP Support
Security
Firewall Administration
Troubleshooting

Troubleshooting - Syslog

If your syslog server does not receive anything, please check:

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  • Have any new events been logged in the System Log or the Firewall Log? (Only new log events are sent to the syslog server – not already logged ones).

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  • Have you entered the correct IP address into the “Syslog server" field on the “Administration" page?

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  • Was the syslog server running when you turned on your product? (If no syslog server is found, syslogging is disabled to save network bandwidth). Activate syslogging again by clicking on “Save" on the “Administration" page.

    If your syslog server does receive the system log, but not the firewall log, please check:

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  • Have any new events been logged in the Firewall Log? (Only new log events are sent to the syslog server – not already logged ones).

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  • Is the correct security profile active?

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  • Your “Firewall Log" setting of that profile must be other than “off".

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  • Your “Forward to syslog server" setting of that profile must be other than “off".