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Troubleshooting

Install Smart Card Reader Driver

You have to run firmware version 1.18 or later to be able to use the Smart Card Reader.

Before you start, download the Smart Card Reader driver, click here .

1. Download Smart Card Reader driver. (See above).
2. Once you have downloaded and unpacked the driver files, make sure your computer is connected to, and can access the by its configuration pages. Check by using your Internet browser.
3. Start InstallSmart.exe . Select Run on the start menu, type "C:\xxxx\InstallSmart" (xxxx=the directory where you have put these set of files).
4. Read the little help text that pops up on the first dialog page (you can choose English
5. or Swedish language). Then click the Install and follow the instructions.
6. The installation starts off by finding out the IP address of the card reader (= the IP address of the ). If it can't find the reader immediately, it doesn't mean that the reader isn't properly connected, only that the IP address is not among the expected values. You will then have to enter the IP address manually (the same
7. address as the one you probably typed in the Internet browser, to view the configuration pages), click "Try connect again" to make sure you are right this time.
8. The button Skip connect, just install could be pressed if you know precisely why you can't connect to the reader at the moment, but feel sure about it's future IP address.
9. After the installation (it really takes just a second or two), you will have to restart the computer. For Windows 95/98/Me/NT4 you will probably be asked to install the Microsoft Smart Card Base Component (the PC/SC, see below). This only happens if you haven't used any (PC/SC-based) smartcard reader on your computer before. Normally you want to answer Yes on this question, and Microsoft's installation program will take over from here.
10. For Windows 2000/XP the installation is not finished until, after the restart, you have walked through the Found new hardware dialogs. Don't be worried about the driver being not digitally signed, answer Continue anyway (in XP) in that dialog box.
11. For Windows 2000/XP the smart card device should be visible (after the installation) in the Control Panel, under System , Hardware , Device Manager , Smart card readers as a device " SMART-IP... ". This is of course not a "real" hardware on your computer, but merely a token that the driver acts like any Plug-and-Play hardware. If there is an exclamation mark on the device symbol, the most probable cause is that the driver hasn't been able to contact the reader from startup, see under "Troubleshoot".For Windows 95/98/Me/NT4 the device is not that visible, by viewing system information one can only see it as a driver named ixpcscip.vxd (ixpcscip.sys on NT4).

Related Topics:

Install Smart Card Reader Driver
Uninstall Smart Card Reader Driver
Upgrade Smart Card Reader Driver
Test Smart Card Reader Reader
Smart Card Troubleshooting