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Troubleshooting

Troubleshooting – Dynamic DNS

If people accessing your hostname reach the wrong IP address, please check:

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  • If your global IP address has been changed recently (less than 5 minutes ago) – it might take 5 minutes or more before your hostname is bound to the new IP address.

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  • If your system log states “dyndns.org updated" or if the update resulted in any error.

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  • You can manually update your Dynamic DNS account by clicking “Save" on the Dynamic DNS page.

    If your system log reports error “Your dyndns.org hostname is blocked for abuse" or you have received an e-mail from dyndns.org stating the same, go to http://support.dyndns.org/abuse.php

    Dyndns.org blocks accounts for abuse if you have repeatedly updated the account with the same IP address.

    Every time you click “Save" on the Dynamic DNS page, an update is sent to dyndns.org regardless of if your global IP address has been changed or not. Clicking “Save" excessive amount of times might get your account blocked for abuse.

    If you have received an e-mail from dyndns.org stating your account will soon expire due to lack of update, go to the Dynamic DNS page and click “Save" to manually force an update of your account.

    If an account has not been updated for 35 days, dyndns.org removes it from its lists. The dynamic DNS client in your product updates accounts every 25 days, even if the IP address have not changed. However, the update timing becomes disturbed if the product is turned off.

    If your IP address has not changed during the last 25 days, it might be a good idea to change your account type into Static DNS. Read more: http://support.dyndns.org/statdns/

    Related Topics:

    Get a dyndns account
    Config dyndns account
    Advanced dyndns