Overview
If you experience problems accessing the Internet or computers on your local network, follow the troubleshooting procedure below to locate the problem.
1.
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Run the diagnostic test.
The first thing you should do if you run into a problem is to run the diagnostic test to locate the problem. Click
here
for instructions.
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2.
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Connect to the
. Try to connect to the . Enter the IP address in your browser (default IP address: 192.168.0.1). Click
here
if you are not able to connect to the .
|
3.
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Connect to Internet.
Try to connect to the Internet by surfing to a well-known web site such as www.intertex.se. Click
here
if you are not able to connect to Internet.
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4.
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Check client configuration.
Make sure all deviuces connected to the Internet Gate are properly configured. Click
here
for more information.
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Other Common Problems:
Applications Do Not Run Properly
Audible Noise in Telephone
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