You can run a diagnostic test to make the locate any presumed problem. To start the diagnostic test:
Detected errors will be presented on the display. If no errors are indicated your Internet connection is working.
Error Code
|
Explanation and Measure
|
E 1
|
No ADSL connection.
1. Check all connections.
2. Contact your ADSL service provider if the error remains.
|
E 2
|
No WAN DHCP server found.
1. Check the network settings on the Network Configuration pages.
Go
2. Restart the Internet Gate.
3. Contact your Internet service provider if the error remains.
|
E 3
|
No Gateway found.
1. Check the network settings on the Network Configuration pages.
Go
2. Restart the Internet Gate.
3. Contact your Internet service provider if the error remains.
|
E 4
|
No DNS server found.
1. Check the network settings on the Network Configuration pages.
Go
2. Restart the Internet Gate.
3. Contact your Internet service provider if the error remains.
|
E 5
|
No Internet Connection.
The connection between the Internet Gate and your Internet service provider is up and running but your Internet service provider probably has problems with their Internet connection.
Contact your Internet service provider if the error remains.
|
E 6
|
Other network problem.
1. Restart the Internet Gate.
2. Contact your Internet service provider if the error remains.
|
E 11
|
No Ethernet connection.
1. Check the cable connected to
ET2
.
Go
|
E 12
|
No IP addresses distributed.
The DHCP server in the Internet Gate is enabled but no computer on the local network has ask for an address.
This might be normal behaviour but your should check your local network to make sure it is set up correct.
|